NEW ZEALAND: Gold Anchor first

Westhaven Marina in Auckland city centre has become the first marina in New Zealand to gain Gold Anchor accreditation from the Australia-based Marina Industries Association (MIA).

Westhaven has been a recreational boating hub since 1946 and is home to over 1,800 recreational boats, four yacht clubs and a variety of marine businesses and hospitality establishments.
“Westhaven Marina is honoured to be the first Gold Anchor marina in New Zealand,” said marina manager Karenza Harris. “Our team is focused on providing customers with the highest level of service and facilities and we are pleased that our efforts have been recognised with this award.”
The Global Gold Anchor is an international accreditation, requiring a rigorous assessment of a marina’s services, procedures and facilities. It involves an independent audit of 86 criteria across all areas of the business, and a customer survey. The accreditation aims to inform consumers about the level of services and facilities at marinas, and gives marinas a set of benchmarks to maintain and a pathway for continual improvement.
MIA CEO, Suzanne Davies, commented: “There are over 200 Gold Anchor marinas accredited in 28 countries around the world. The programme is really on the move and expanding in numbers. To have our first New Zealand marina join the programme shows the strength of the Gold Anchor brand as a credible way of communicating to potential customers the marina’s commitment to quality facilities and services. We look forward to more New Zealand marinas joining the programme.”